1. Introduction
Techsup Business Company is committed to protecting your privacy. This privacy policy explains how we collect, use, and share information about you when you use our services.
2. Information Collection
We collect personal information that you provide to us directly, such as your name, email address, phone number, and any other details necessary to provide our services. This information is collected through various channels, including our website, customer support interactions, and service requestsWe collect personal information that you provide to us directly, such as your name, email address, phone number, and any other details necessary to provide our services. This information is collected through various channels, including our website, customer support interactions, and service requests
3. Use of Information
The information we collect is used to:
4. Data Sharing and Disclosure
We do not share your personal information with third parties except as necessary to provide our services, comply with legal obligations, or protect our rights. We may share information with trusted service providers who assist us in operating our business.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption and secure servers.
6. User Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
Techsup Business Company is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services in question.
8. Updates to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
9. User Data Deletion
Meta / Facebook / WhatsApp User Data Deletion – Techsup Business
This page explains how users of Techsup Business applications that integrate with Meta platforms (including Facebook and WhatsApp) can request deletion of their personal data.
Techsup Business may receive and process limited user data from Meta products (such as name, profile details, phone number, and messages) only for the purpose of delivering IT services, contact center services, and related support functionality.
How to request data deletion
If you have used a Techsup Support application connected to your Facebook or WhatsApp account and want your data deleted from our systems, please follow these steps:
1. Send an email to: info@TechsupBusiness.com
2. Use the subject line: “Meta Data Deletion Request”
3.In the email body, include:
* Your full name
* The phone number and/or Facebook account you used with our application
* The name of the app or service (for example: “Techsup Business WhatsApp Integration”)
4.Optionally, specify any particular data or time period you want deleted.
What happens after your request
•Techsup Business will verify your identity and the association of your Meta account with our systems.
•Once verified, we will delete or irreversibly anonymize the personal data associated with that account from our active systems, except where we must retain certain records to comply with legal, regulatory, or accounting obligations (for example, invoicing and statutory logs).
•You will receive a confirmation email once the deletion process is complete. In most cases this will occur within 30 days of a valid request.
Scope of deletion
Data deletion applies to information that Techsup Support controls within its own applications and infrastructure. It does not remove data held independently by Meta (Facebook, WhatsApp, Instagram, etc.) under their own privacy policies. To delete data stored by Meta, you must use Meta’s own tools and account settings.
If you have any questions about this policy or how your data is handled, contact us at info@techsupBusiness.co.
10. Contact Information
If you have any questions or concerns about this privacy policy, please contact us at:
Techsup Business Solutions
6743 Al Olaya, 2593 Al Olaya District, 12241 Riyadh, Saudi Arabia
Email: info@techsupbusiness.com
Phone: +966920015409